Privacy Policy

EXTENDED COOKIE AND TRACKING TECHNOLOGY DISCLOSURE
Andean Roots Travel / Fastourvipsa S.A.

Official Policy Version: 2.1

Last Updated: February 18, 2026

  1. COMPREHENSIVE INTRODUCTION
    This Cookie Policy provides a deep-dive into the technical methods by which Andean Roots Travel (operated under the legal entity Fastourvipsa S.A., hereinafter «the Company») utilizes tracking technologies. Our commitment is to total transparency regarding the digital footprint generated when you interact with our tour inventory, booking engine, and payment gateways.

This document specifically addresses the requirements of our European and British financial partners (Repayd / Trust My Travel) and our technology providers (Bókun / TripAdvisor), ensuring that all data processing complies with the General Data Protection Regulation (GDPR) and the ePrivacy Directive.

  1. TECHNICAL CLASSIFICATION OF TRACKING TOOLS
    To ensure no ambiguity, we distinguish between the following technologies:

HTTP Cookies: Small text strings stored in your browser to remember stateful information.

Tracking Pixels / Web Beacons: 1×1 transparent images used to monitor the effectiveness of our marketing campaigns (e.g., confirming a successful booking after clicking a Google Ad).

Local Session Storage: Technical data stored within your browser to maintain the integrity of your booking session during high-traffic periods.

  1. GRANULAR INVENTORY OF COOKIE CATEGORIES
    A. Strictly Necessary & Security Cookies (Non-Optional)
    These are legally exempt from consent as the service cannot be provided without them.

Inventory Integrity: These cookies, managed by Bókun, ensure that when you select a seat for a «Full Day Cotopaxi» tour, that seat is temporarily «locked» for you while you enter your details.

Financial Security & AML Compliance: Our payment partner, Repayd, utilizes advanced risk-scoring cookies. These analyze technical hardware signals to prevent «card-not-present» fraud and ensure compliance with Anti-Money Laundering (AML) regulations.

Load Balancing: Distributed cookies that ensure our website stays online by spreading traffic across different server nodes in Ecuador and the United States.

B. Advanced Analytical & Performance Cookies
These allow us to measure the performance of Andean Roots Travel through aggregated data.

Conversion Attribution: We use Google Analytics to understand the «Traveler’s Journey»—from the first time you find our brand on a search engine until you receive your voucher.

Heatmapping: Some cookies analyze where users click most frequently, helping us place the most important safety information (like travel requirements) where you can easily find it.

C. Functional and Preference Customization
Currency & Localization: These remember if you prefer to see tour prices in USD and the website in English.

Return Recognition: If you leave our site and return later, these cookies help «re-populate» your search history to save you time.

D. Marketing & Retargeting (Behavioral Advertising)
Interest-Based Targeting: If you browse our «Amazon Jungle» tours but do not book, a cookie may be used to show you a relevant offer later when you are browsing other travel-related sites.

Social Media Pixels: Used to measure the impact of our Facebook and Instagram campaigns for the Andean Roots brand.

  1. THIRD-PARTY DATA CONTROLLERS
    When you use our Services, you are interacting with an ecosystem of specialized providers. Please consult their respective privacy and cookie policies for further details on their independent data processing:

Bókun (TripAdvisor LLC): https://www.bokun.io/privacy-policy

Repayd (Trust My Travel Ltd): https://www.repayd.com/privacy-policy

Google LLC: https://policies.google.com/privacy

  1. INTERNATIONAL DATA TRANSFERS & GDPR COMPLIANCE
    As our main servers are located in Ecuador, but our payment and booking infrastructure is managed in Europe and the United Kingdom, your cookie data will undergo cross-border transfers. We ensure these transfers are protected by standard contractual clauses, ensuring your data is handled with the same level of security regardless of where it is stored.
  2. USER SOVEREIGNTY AND REVOCATION
    You have the right to refuse non-essential cookies at any time.

Manual Deletion: You can clear your browser’s cache and cookies via your browser settings.

Consequences of Disabling: Disabling «Strictly Necessary» cookies will render the booking engine inoperable, as the checkout system will be unable to securely link your payment to your reservation.

  1. CONTACT INFORMATION FOR DATA INQUIRIES
    For any technical questions regarding this policy or to request a full audit of the active cookies on your specific browser session, please contact our Compliance Officer:

Legal Entity: Fastourvipsa S.A.

Trade Name: Andean Roots Travel

Data Protection Email: info@andeanrootstravel.ec

Book Your Tour

Select your dates and reserve your spot

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Coming Soon!

Our advanced online booking system is currently under development. Soon you'll be able to select your dates, add passengers, and complete your reservation instantly with secure payment.

In the meantime, you can book your tour by contacting us directly:

📱 Book via WhatsApp

Contact Information:

📧 Email: info@andeanrootstravel.com

📱 WhatsApp: +593 98 765 4321

⏰ Available: Monday - Sunday, 8:00 AM - 8:00 PM (Ecuador Time)